"...I left there thinking how lucky we are to have such an amazing vet and vet techs and front desk people. Going through some hard things with our [pet] and you couldn't have been kinder"
"Service at NW Vet has always been fantastic from beginning to end. I've referred a number of my friends to you over the years."
"The front desk assistants are always friendly and efficient. I usually have a short wait time, which is nice. Dr. Whereat is professional and practical. I appreciate the e-mail appointment reminders and it is wonderful that you are open on Saturdays. I have never had a problem getting an appointment."
"Our visits to the vet are always good. Dr. Whereat is knowledgeable and calm, the staff is friendly, and the clinic is clean."
"Dana is a great front desk receptionist. She always makes my pup and I feel welcomed and at ease. I was sad to see that Dr. Donovan had relocated but Dr. Heeren was excellent when she examined my pup. She had great answers to my questions of concerns with performing general anesthesia for teeth cleaning with my pet."
"We are very pleased with Northwest Veterinary Hospital. Dr. Whereat is great with our dogs, as are all of the staff. It is a pleasant environment that provides quality care, with the added bonus of being about a 5-minute or less drive from our house. That's tough to beat!"
"Excellent care by a very caring vet and vet assistant."
"Great front office staff and fast turnaround on lab tests."
"Staff are so kind and professional. Our Dr. Whereat gives them such focus and care. Thank you for all you have done to keep them healthy and happily in our family."
"Doctor, technicians and front desk -- awesome!!!!"
"The experience was great. Everyone always is polite and welcoming. They make both my pet and I feel at ease during stressful times, answer all of our questions and are super helpful."
"Everything was great, Vet and staff were super friendly and helpful! It was our first time bringing our puppy in and even he had a good time! We asked the staff and vet a lot of questions and they helped us, answered our questions, and provided us with a detailed pet plan for care. Really great care and service."
"My dog feels loved."
"Everything was amazing! Our cat had to have pretty invasive dental surgery and I was very pleased to see all of the costs broken down both before the procedure (estimates) and after (actual costs). The vet, vet tech, dental tech and receptionists all showed that they cared about the comfort of my cat and letting me know she was in good hands. I honestly can't think of anything bad to say about Northwest Vet Hospital."
"I totally appreciate your professional demeanor and your compassion... THANK YOU VERY MUCH!!"
“I love this vet office. The doctors are fantastic, very patient, understanding and friendly. And good communication as well. The staff is great as well - they treat my dog with care and respect. Highly recommended!"
“Have always had great service- appreciate that everyone knows our pets.”
“The vet did a great job trying to calm my dog down and checking for her heart murmur in addition to the rest of the exam.”
"We have no complaints; we love having you care for our cats."
"Lovely customer service."
"Took excellent care of Frankie, gave me numerous updates throughout the day, made her good as new, gave her lots of attention and love. Thank you!!!!"
"I always have a great experience at NVH. The women at the reception desk are always very nice and welcoming, and the vet techs and doctors are very helpful and responsive. Thanks for taking such good care of Pip!"
"I totally appreciate your professional demeanor and your compassion"
"We are very happy with the service and care for our pets. Thank you"
"My dog and I had a great experience at the NW Vet Hospital this week. Everyone was kind and welcoming and very gentle with my, very timid, labradoodle. The doctor answered all my questions, and everyone took their time with us."
"We find the doctors kind and efficient, the front desk people as well, it's so nice not to be rushed at the exam or the process out to head home."
"This was our first visit to your office. My dog is nearly 9 years old and has had great care in the past, but never has she received such a thorough exam."
"I had a very positive experience when I brought my cat in last week for a bi-annual checkup: it was easy to schedule the appointment for a convenient time, we were seen promptly when we arrived at the clinic, the doctor answered all of my questions and the staff is friendly."
"You are the best! We really appreciate how you care for our pets. Dr. Whereat and the whole staff are caring, attentive and great listeners. We always leave feeling like we've all come up with a solution that is the best for our pooches. Our pets love you all!"
"Thanks much for taking care of our pet; I've recommended Dr. West to a friend who has had Goldens for many years and now wishes to find a new vet. Like I do, she appreciates that there is no substitute for experience."
"I have always had nothing but the best of service and care for my dogs with SVA. It feels very safe having my pets in their caring hands :-) "
"We consider you all family also. That is how you are doing. We feel valued and cared for. No value judgements for where we fall short as pet parents, just encouragement and advice. These are just animals right? Well, when I take on a pet I feel a commitment to care for them to the best of my ability. I am thankful that I can afford to do just that."
"Everyone is really great. The front desk staff is wonderful. I deal a lot with them since I also work at a nearby veterinary hospital. Dr. Whereat is just the best. Knowledgeable, patient and genuinely smiles and laughs when are misbehaving dog sits on her."
"You are the best, and that is why we stay with you. Your attention to detail and attention to our pets care is the best we've experienced. Thank you!"
"Amazing and knowledgeable staff!!!! Otto loves visiting!!!!"
"The front desk employees always know us and treat our dogs like family. Scheduling is easy. The time spent with the vet and techs are informative."
"Attentive in office, very accommodating of my shifting schedule. Sound medical advice and procedures for my cat over the years. I couldn't be more pleased."
"We didn't wait at all - we were immediately ushered into a room - 3 humans and 3 cats! NWV was very accommodating."
"Lovely customer service."
"The team is fantastic, they consistently go above and beyond to help and accommodate our schedules. The doctor was fantastic; she was real, patient, and helped put my mind at ease knowing I was in the process of re-homing hazel. We will always have pets in our life and this vet will always be a trusted part of our network."
“I have always found your practice and healthcare team to be impeccable.”
“You are always so kind to us and our pets and you always know us and each of our pets as well”
is fabulous! We love having SVA care for our cats."
"Very good experience. Ann W is always thorough and very intuitive with animals."
"I've been pleased with my experience. Both Dr. Heeren and Dr. Whereat have been very caring and informative."
"My dog and I had a woof-tastic experience. Everyone was friendly and professional."
"We have been using Northwest Vet for 10 years and have always had great service, from the front desk to the technicians to the Dr's!"
"My pet was acting a little shy when the tech came to fetch her, and the tech was very sweet and gentle, and got treats to win over my dog's trust."
"Excellent care. Dr. Whereat wasn't rushed, expressed genuine interest, and was familiar with our dog's history, and she gave good explanations as to why she recommended that we NOT take a particular action. Very thorough and informative."